• 山东华伟重特机械有限公司
  • 山东华伟重特机械有限公司
  • 山东华伟重特机械有限公司

After-sales Service

Products sold by our company have a three-year warranty and life-time service, to create famous brand, improve enterprise reputations and establish enterprise image. In the spirit of “Pursuit of High Quality, User Satisfaction” and the principle of “The Most Preferential Price, The Most Considerate Service, The Most Reliable Product Quality”, we make the following solemn commitments to you:
1. Product Quality Commitment
a. Both product manufacturing and inspection have quality records and inspection data.
b. The system chooses materials from domestic and international high-quality brand products to ensure high reliability and advancement of products.
2. Service Principle
a. The supplier will maintain and replace damaged parts caused by quality problems for free within the warranty period.
b. Accessories provided for damaged parts out of the warranty period are only charged at cost price. If equipment damages are caused by artificial factors of the demander, all the accessories maintained or provided by the supplier are charged at cost price.
3. During product delivery, our company provides users with the following documents:
a. Operation Manual.
b. Warranty Card and Certificate.
c. Sales Configuration List.
d. Data CD.